Resources for Families
Alcoholics Anonymous (AA) List of web-based meetings.
Disaster Distress Helpline This is a toll-free helpline for adults experiencing emotional distress related to disasters including coronavirus and social distancing. Call 1-800-985-5990 to connect with a trained crisis counselor, 24/7. Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support.
Duke Health Anywhere Virtual visits with an on-call provider are only $20 until further notice. This can include appointments to talk about stress and anxiety due to COVID-19 and isolation.
Durham County Library has many online resources including ebooks, e-audiobooks, magaiznes, TV shows, classes and more. Durham County residents without a library card may sign up for a temporary online card. Durham Public Schools students can access all of the library’s online resources with their student ID number. Details available here.
Durham Public Schools is sharing the latest COVID-19 updates here.
Durham Universal Pre-K, Head Start, and Early Head Start
- For families interested in applying for Durham Early Head Start (home visiting and child care partnership slots), Durham’s Partnership for Children is conducting telephone enrollment appointments. Please contact Deidre Morgan at email@example.com for additional information.
- Durham Head Start & Early Head Start is accepting applications for children 6 weeks to 3 years old online, or families may call (984) 464-1502 (English) or (984) 208-5295 (Spanish).
- Families may still apply for universal Pre-K for the 2020-2021 school year. Call 1-833-773-5338 to schedule a virtual application appointment or apply online in English or Spanish
Durham Utilities is suspending disconnections (and in some cases reconnecting previously disconnected utilities) during this crisis:
- Durham FEAST sites will have free meals for kids aged 0-18 years, along with free shelf-stable ingredients and/or family-style casseroles for adults. Food will be available for pick-up according to the site schedule. One person can pick up meals for the entire family. Kids do not need to be present to pick up their meals. All food is subject to availability and will be distributed on a first come, first served basis. Some vegetarian meals will be available at each site. No meals will contain pork or peanuts.
- Text FOODNC to 877-877 to receive a text with the three drive-thru or pick up sites with meals for kids closest to you; additional details here.
- View a list of locations for Grab & Go Meals for Kids.
- Check out the Food Bank of Central & Eastern NC’s Food Finder.
- See a list of all food pantries in Durham and the new mobile app from End Hunger Durham.
Food and Nutrition Services (EBT) Families and individuals who do not currently receive benefits can apply online here. Parents can learn more about these benefits in these English and Spanish videos from NC Child.
Health Insurance (ACA) North Carolinians who have lost their coverage due to the Coronavirus pandemic are eligible to enroll in coverage on HealthCare.gov, the health insurance marketplace established by the Affordable Care Act. This special enrollment period is available for a period of 60 days from the consumer’s initial loss of coverage. Any Marketplace coverage will cover the consumer through the remainder of 2020 unless they enroll in other coverage. Those who have questions or need help enrolling in Marketplace coverage can call 1-855-733-3711 (toll-free) or visit ncnavigator.net to schedule a free, over-the-phone appointment with an NC Navigator.
Housing recommendations from Reinvestment Partners:
- Homeowners who are concerned about paying their mortgage should call their loan servicer to request help too.
- Renters who are concerned about paying their rent should request help from their landlord, the Department of Social Services, and/or Legal Aid of NC at 1-866-219-5262.
- Eviction hearings and most court cases are postponed 30 days from March 16.
- In-Person Home Buyer Classes in March and April are cancelled. Online Home Buyer Classes are available here.
Immigrant & Refugee Rights Information for immigrants on access to health care and benefits in a time of emergency are available here.
Internet for Students Free internet is available for K-12 and College students now learning from home from Charter Communications.
Legal Aid A list of coronavirus resources from Legal Aid of NC, including a link to specially developed tool kits and resources for parents, guardians, and students.
NC COVID Resources & Assistance Get NC COVID alerts via text message by texting COVIDNC to the number 898211. The links that are provided are initially provided in English, with the option to translate to Spanish at the bottom of the page. NC211 always maintains information about resources available for the community and continues to do so during this statewide response to the coronavirus (COVID-19) response.
Postpartum Support International’s phone and text support and online groups are available to pregnant women, new moms, and their partners. Sign up here.
Taxes Federal and state tax filing deadlines have been extended until July 15, 2020. Taxpayers with incomes up to $69,000 can file Federal Tax Returns free here.
Transportation GoTriangle, GoDurham, GoRaleigh and GoCary have suspended fare collections and instituted rear-door boarding. Schedules have been reduced. Information and service updates are available here.
Unemployment Insurance Changes Governor Cooper’s executive order lifted some barriers to receiving unemployment insurance during this time. Key points: Waiving the one-week waiting period to receive benefits; Allowing applicants to file for benefits if they are subject to reduced hours as well as laid off; Removing the requirement that recipients have to look for work during the benefits period.